Refund policy

RETURNS

  • ALL PACKAGES RETURNED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA) WILL NOT BE PROCESSED*
    • All returns must be returned to the location listed on your RMA form. If a return is sent to any other location, your return will not be processed.
  • All returns are subject to a restocking fee of up to 30%.
  • No returns will be accepted on opened, installed, or otherwise used products due to the dangerous and stressful nature of racing, off-road, and performance vehicles.
  • Parts must be returned in new, unused condition with no signs of installation.
  • Parts must be returned in their original, undamaged manufacturer’s packaging.
    • Unless another return policy is indicated, products sold by Adventure Rig Shop are covered by this Standard Return Policy. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages.
    • An RMA number can be obtained from Adventure Rig Shop by emailing Info@adventurerigshop.com with your name, sales order numbers, and part number of the item(s) you’re returning.
  • A refund will only be made if your request for an RMA is obtained within thirty (30) days of receiving the item(s). Any return after thirty (30) days will not be authorized.
  • Returns must be made within 30 days of the original invoice date, NO EXCEPTIONS.
  • Kit Returns: if you wish to return a kit or package, you will need to return the entire kit. Partial kit returns will not be accepted.
  • Products with custom paint or finishes cannot be returned.
  • Tuners or Electronics with custom tunes cannot be returned/refunded once the tuning file is sent.